Sales Manager

Job Role: Sales Manager 

Location: Hybrid/ Leicester office 3 days a week 

Salary: up to £50,000 DoE + up to £18,000 commission

Contract Type: Full-Time, Permanent

What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources 

Why do we want you?

Mercia Group (part of Wilmington plc) is looking for an experienced and commercially driven Sales Manager who thrives on winning new business and developing high-performing sales teams.

Please note: To complete your application, you will be redirected to Wilmington plc’s career site.  
 
At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”! 

You'll be responsible for:

• Leading, motivating and developing a team of Account Executives to achieve and exceed individual and team sales targets.
• Recruiting, onboarding and training new team members, supporting their ongoing professional development.
• Delivering regular sales coaching, call reviews and performance feedback to maximise individual capability and results.
• Implementing and continuously improving sales strategies, processes and best practices.
• Developing and refining sales scripts, messaging and prospecting approaches across the team.
• Monitoring sales activity, lead generation, pipeline health and conversion performance.
• Setting, tracking and reporting on weekly, monthly, quarterly and annual sales objectives.
• Analysing sales performance data and identify opportunities for improvement.
• Produce and present detailed sales reports and insights to key stakeholders.
• Champion new business activity across the organisation, driving a proactive sales culture.
• Remaining actively involved in sales activity where required, supporting the team in securing key opportunities and complex deals.
• Delivering against individual revenue targets alongside overall team objectives.
• Building and maintaining strong, long-term client relationships to maximise retention and account growth.
• Identifying and securing upselling, cross-selling and new business opportunities within existing and prospective client accounts.
• Leading commercial negotiations and ensure mutually beneficial outcomes for both clients and the business.
• Managing stakeholder relationships effectively across the organisation.
• Handling escalated customer issues and complaints professionally and efficiently.

What’s the Best Thing About This Role?

What’s the Most Challenging Thing About This Role?

To be successful in this role, you must have:

• Proven experience leading, motivating and developing successful sales teams.
• Demonstrable track record of achieving and exceeding revenue and performance targets.
• Strong expertise in winning new business and the ability to coach others to become highly successful business developers.
• Experience operating within a sales leadership role, including managing remote team members.
• Exceptional sales skills across the full sales cycle, from prospecting through to closing.
• Strong verbal communication and relationship-building skills, with the ability to influence a wide range of stakeholders.
• Experience of B2B sales in professional services solutions
• Excellent written communication skills.
• Experience managing stakeholders across multiple levels of an organisation.
• Proficiency in Microsoft Office applications, including Excel, Word and Outlook.
• Experience using CRM systems and sales technologies.
• Confidence using virtual communication and collaboration platforms, including Microsoft Teams and Zoom.
• Highly analytical, organised and commercially aware.

To be successful in this role, it would be great if you have:

• Experience working within a regulated industry such as accountancy, legal services, risk and compliance, governance, education or learning solutions.
• Experience using Salesforce and Marketo.
• Previous responsibility for implementing or improving sales processes and performance frameworks.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment. 

About us

Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession.

Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources.

Join us and do Work That Means Something

At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning.

Join us and make a real difference. Click on “APPLY” today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

*Please note that this role may remain advertised until an offer of employment has been made.

#LI-Hybrid