Business Administrator

Job Role: Business Administrator

Location: Hybrid – Cardiff Office, CF15 7QZ – Daily attendance during probation, reducing to 4 days in office post probation

Salary: Up to £27,500 per annum + Excellent Benefits!

Contract Type: Permanent, Full-Time

What We Can Offer You: Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources!

Why do we want you?

We’re looking for a proactive and detail-driven Business Administrator to join our Finance and Resources team at Astutis.

This is a fantastic opportunity for someone with a genuine interest in finance to build foundational skills from credit control and invoicing to understanding how a busy finance function operates day-to-day.

You’ll be the kind of person who thrives on accuracy, enjoys creating order in a fast-paced, high-growth environment, and takes pride in delivering great service to colleagues and clients alike.

If you’re looking to learn, grow, and play a key role in keeping things running smoothly, this could be the perfect next step for you!

Please note: To complete your application, you will be redirected to Wilmington plc’s career site.  
 
At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!  

You will be responsible for:

• Responding to all Credit Control queries, both internal and external, in a timely manner.
• Monthly issuance and reconciliation of customer statements.
• Obtaining approvals for refunds and raising Credit Notes/Invoices as required.
• Managing all cash collection, including cheque and credit card payments, ensuring accurate and prompt posting into SAGE 200.
• Actioning date requests submitted to the Resource team from the In-company sales team via an online ticketing system.
• Inputting course information into the Sage CRM diary system.
• Ensuring the administration team is advised of any changes to course venues, dates, tutors, and other logistics.
• Working within Astutis’ systems/procedures and contributing to ISO 9001:2008 accreditation standards.
• Building effective relationships across all Astutis departments to support business goals.

What’s the Best Thing About This Role?

You’ll become a central part of a collaborative, friendly, and ambitious team where your attention to detail and organisation genuinely make a difference. It’s a busy, varied role with plenty of scope to develop your skills across finance, administration, and customer interaction.

What’s the Most Challenging Thing About This Role?

The fast-paced nature of the business means priorities can shift quickly. You’ll need to stay adaptable, manage deadlines confidently, and maintain accuracy even when under pressure.

To be successful in this role, you must have/be:

• Excellent telephone and interpersonal skills, with strong written communication.
• Confident using Microsoft Excel and other MS Office 365 applications.
• Exceptional attention to detail and accuracy when inputting data.
• Proactive, positive, and able to use your initiative.
• Flexible, with the ability to work independently and as part of a team.
• Capable of responding effectively to changing priorities.
• Comfortable working under pressure to meet targets and deadlines.

To be successful in this role it would be great if you have:

• Experience using Sage 200 and Sage CRM.
• A basic understanding of credit control concepts and financial processes.
• Experience working in a high-growth SME where continuous improvement is encouraged.
• Experience working with corporate customers and understanding their invoicing and payment processes.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About Us

Astutis Limited is a leading provider of health, safety and environmental training, supporting learners and organisations across the globe. Astutis is part of Wilmington plc – a group committed to helping professionals advance through education, information and training. Being part of Wilmington means you’ll have access to a supportive, values-driven environment with opportunities to grow and develop.

Find What You’re Looking For

We are ambitious and inclusive, filled with integrity and curiosity.

We are Wilmington plc.

Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.

Click on “APPLY” today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

*Please note that this role may remain advertised until an offer of employment has been made.

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