Account Manager

Role: Account Manager 

Location: Remote/Cardiff
Salary: £30k - £40k DoE + up to £7,500 commission
Contract Type: Full Time, Permanent

What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources!

Why Do We Want You?

We are looking for a proactive and driven Account Manager to help us expand and maximise revenue across a designated portfolio of key accounts.

You’ll be a natural relationship builder, able to engage at multiple levels within an organisation, and comfortable delivering compelling sales presentations and proposals.

If you thrive in a consultative sales environment, take pride in delivering excellent customer service, and are motivated by achieving measurable results, this could be the ideal role for you.

Please note: At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!

You will be responsible for:

• Delivering targeted annual sales revenues from assigned accounts
• Proactively expanding customer contact points within assigned accounts
• Following up on incoming enquiries and referrals from assigned accounts
• Working with your designated accounts to generate further business opportunities from alternative buyers, regions and divisions
• Delivering sales presentations and effective meetings
• Producing sales proposals including accurate price quotations in line with target product line gross margins
• Accurately recording pipeline and customer data in CRM (Sage CRM)
• Working closely with business delivery functions as customer representative to ensure contracts are fulfilled in line with expectations
• Developing and maintaining strong product and sector-specific knowledge to be able to advise customers accurately
• Working with the wider team of Account Managers and Business Development Executives to maximise revenue generation opportunities
• Operating within the systems and procedures in place at Astutis Ltd in maintaining the ISO 9001:2015 accreditation
• Performing any other duties as requested by the Sales Director

What’s the Best Thing About This Role?

You will be at the heart of driving real growth and value with existing clients, allowing you to build strong, long-term relationships and truly influence the success of both your clients and Astutis.

You’ll also benefit from a supportive, collaborative sales team and enjoy autonomy in managing your own accounts.

What’s the Most Challenging Thing About This Role?

Uncovering new revenue streams within existing accounts requires persistence, creativity, and resilience.

It’s a proactive role that demands a consultative approach, excellent communication skills, and the ability to manage multiple stakeholders and priorities.

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

To be successful in this role, you must have:

• Excellent written, verbal and presentation skills
• Full commitment to delivering excellent customer service
• The ability to be proactive and convincing

To be successful in this role, it would be great if you have:

• A full understanding of our course portfolio
• Experience in consultative selling in a related field (HSE, Training, Consulting, L&D)

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About us

Astutis, part of the Wilmington plc, is a leading provider of accredited Health, Safety, and Environmental training. 

We deliver learning solutions in various formats, including online, virtual, and classroom-based, achieving pass rates at least 10% above the national average.

With significant growth over the past three years, we are excited to bring new talent into our dynamic and ambitious team.

Find What You’re Looking For

We are ambitious, inclusive, and filled with integrity and curiosity. Join us and achieve more in your career with mutual respect, support, and fair rewards.

Join us and make a difference in the world of global compliance, click on “APPLY” today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

*Please note that this role may remain advertised until an offer of employment has been made.

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