Key Account Manager

Job Role: Key Account Manager

Location: Hybrid/Cardiff

Salary: £45,000 - £55,000 DoE and up to £20,000 commission

Contract Type: Permanent, full time 

What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources!

Why do we want you?

We’re looking for a motivated and experienced Key Account Manager to join our high-performing sales team.

You will be proactive, consultative and results-driven, capable of nurturing key client relationships and driving growth across an assigned portfolio of major accounts.

Your commitment to providing a high level of service and your ability to align client needs with our solutions will be key to your success.

If you're someone who enjoys autonomy, has a flair for spotting potential, and wants to make a visible impact, we want to hear from you.

Please note: At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!

You will be responsible for:

• Delivering targeted annual sales revenues from assigned key accounts
• Creating, owning and maintaining annual account growth plans including accurate forecasts and SWOT analysis
• Nurturing and expanding key decision-maker relationships within listed accounts (including C-suite)
• Following up on incoming enquiries and referrals from these listed accounts
• Working with your designated accounts to generate further business opportunities from alternative buyers, regions, and divisions
• Delivering sales presentations and effective meetings – targeting face-to-face meetings on a bi-annual basis with the Sales Director / Managing Director
• Producing high quality, complex sales proposals including accurate price quotations in line with target product line gross margins
• Accurately recording pipeline and customer data in CRM (Sage CRM)
• Working closely with business delivery functions as a customer representative to ensure contracts are fulfilled in line with expectations
• Developing and maintaining strong product and sector-specific knowledge to be able to advise customers accurately
• Working with the wider team of Account Managers and Business Development Executives to maximise revenue generation opportunities
• Working within the systems/procedures in place at Astutis Ltd in maintaining the ISO 9001:2015 accreditation
• Carrying out any other duties as requested by the Sales Director

What’s the Best Thing About This Role?

You’ll have the opportunity to take full ownership of a portfolio of high-value key accounts, working strategically to unlock their full potential.

This role gives you the chance to build deep client relationships, work consultatively, and make a tangible impact on revenue growth.

What’s the Most Challenging Thing About This Role?

Balancing proactive account development with reactive client needs across multiple complex relationships can be demanding.

Success in this role requires excellent time management, attention to detail and the ability to think strategically while delivering day-to-day execution.

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

To be successful in this role, you must have:

• Experience of sales/account management in a service-led field
• Excellent communication skills in all areas – written, spoken, and presentational
• The ability to engage at all levels, including C-suite
• Strong attention to detail
• Excellent organisational skills
• Enthusiasm and commitment to account growth

To be successful in this role, it would be great if you have:

• P&L knowledge with margin analysis
• Experience in reporting and record-keeping – KPIs, financials and other metrics

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About us

Astutis, part of the Wilmington plc, is a leading provider of accredited Health, Safety, and Environmental training. 

We deliver learning solutions in various formats, including online, virtual, and classroom-based, achieving pass rates at least 10% above the national average.

With significant growth over the past three years, we are excited to bring new talent into our dynamic and ambitious team.

Find What You’re Looking For

We are ambitious, inclusive, and filled with integrity and curiosity. Join us and achieve more in your career with mutual respect, support, and fair rewards.

Join us and make a difference in the world of global compliance, click on “APPLY” today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

*Please note that this role may remain advertised until an offer of employment has been made.

#LI-Hybrid