Account Manager

Job Role: Account Manager

Location: Hybrid/Cannock Office

Salary: Up to £40,000 (DoE) + up to £20,000 commission per annum

Contract Type: Permanent

What We Can Offer You: Hybrid or Remote Working, opportunities for professional development and career progression, a supportive and collaborative working environment.

Why Do We Want You?

Are you a driven Account Manager/ Business Development Manager/ Relationship Manager ready to make your mark in a brand new role? 

Phoenix Health and Safety, part of Wilmington plc, are looking for a sales professional to join us in this consultative, commercially-focused role to convert qualified leads into long-term clients! This is a newly-created role for the team which is perfect for someone with B2B sales experience, solid ability to run discovery meetings and an ability to quickly build up a network! 

This is your chance to join the UK's premier provider of health & safety training and consultancy services - apply today! 

Please note: We shortlist all applicants who meet the essential role criteria, and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!

You'll be converting qualified appointments into clients by running tailored introductory meetings, co-creating impactful proposals with the wider commercial team, and ensuring the solution presented aligns with client needs and commercial objectives.

You will be responsible for:

• Discovery Meetings - Conducting structured introductory meetings with prospective clients to gain a deep understanding of their needs and business goals. This will enable you to present Phoenix's value proposition in a compelling and relevant manner. 
• Proposal Development - Collaborating with internal teams to develop tailored proposals, pricing structures and solutions. You'll also support the delivery of client presentations and play a key role in key pitch meetings. 
• Tender & Project Support - Contributing to the preparation of key project bids and tenders, ensuring both commercial and operational alignment. Additionally, you'll be supporting pre-contract onboarding to ensure a seamless transition for clients. 
• Forecasting & Reporting - Tracking conversion metrics and maintaining accurate visibility of the sales pipeline to drive informed decision making.

What’s the Best Thing About This Role?

This is a brand new opportunity where you will play a pivotal role in transforming qualified leads into long-term customers! The dynamic and consultative nature of the position allows you to continuously develop your sales acumen and become a trusted advisor to clients, making a lasting impact on their businesses.

What’s the Most Challenging Thing About This Role?

As this is a brand new role, you'll be starting from scratch. You'll need to enjoy working in a target-driven environment and actively building up your network as you navigate diverse and, sometimes, complex client needs and expectations. 

You'll be holding discovery meetings that require strong listening and consultative questioning skills to uncover each client's unique pain points and business goals. It can be challenging to tailor proposals that not only address these needs, but also align with their commercial objectives. 

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

To be successful in this role, you must have:

• Experience in client-facing consultative sales or relationship management.
• Proven ability to present solutions, write proposals, and close deals.
• Strong collaboration and communication skills, able to bridge multiple internal teams.
• Experience with CRM systems (preferably HubSpot) and pipeline management.

To be successful in this role, it would be great if you have:

• Familiarity with tender/ bid processes and B2B service sales.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About us

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!

Find What You’re Looking For

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support, and fair rewards.

Click on “APPLY” today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

*Please note that this role may remain advertised until an offer of employment has been made.

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