Director of Data and Operations

Job Role: Director of Data and Operations

Location: Hybrid - London, E1

Salary: Competitive (DoE)

 

Why do we want you?

You are a visionary leader with a proven track record in operational management within complex B2B or B2B2C environments. Your expertise in content strategy, data integration, and team development makes you a catalyst for innovation and growth.

 

As an experienced Head of Data/ Data Operations Director or similar, you will accelerate our market-leading content and data functions. Your strategic mindset, commercial acumen, and dedication to continuous improvement will be instrumental in shaping the future of our products and services and in delivering exceptional value to our global clientele.

 

If you thrive in dynamic, matrix environments, we want to hear from you!

 

About us

At Axco, we inform and empower insurance-related decisions with worldwide information and data. We’re proud to be part of Wilmington plc’s intelligence division, so if you’re looking for growth, ideas and opportunity, you’ll find them all and more here.

Reporting to our Managing Director as a part of Axco’s senior leadership team, our Director of Data and Operations is an autonomous role with full accountability for the content and data functions within the business.  

 

Axco’s value proposition is underpinned by a unique and wide-ranging collection of content that is delivered through a range of products and services. The Director of Data and Operations is responsible for ensuring that the business continues to provide market leading content in the most efficient and effective way possible, supporting Axco’s growth. This individual will be required to develop and execute a strategy in collaboration with our Product and Technology teams to achieve this objective.

 

Responsibilities of this role include, but aren't limited to:

 

• Ensuring AXCO’s data offering delivers for our clients and remains ahead of the competition by:
  • Developing a deep understanding of internal and external stakeholder needs, as well as our products, tools and use cases.
  • Owning the roadmap for the content portfolio, covering both technology and non-technology elements, and working in partnership with the Product and Technology teams to prioritise the overall development backlog.
  • Taking responsibility for AXCO’s data and content strategy; including developing new data sets either organically or via partnership or acquisition.
  • Staying up to date with emerging technologies and content trends, exploring innovative ways to enhance the content delivery and user experience.

• Ensuring that AXCO’s content and data operations are world class by:
  • Owning AXCO’s operating model, strategy, and tactical plans for the content team
    Managing and reviewing external outsourced providers of information, data, and services to achieve optimal inputs and outputs.
  • Challenging the status quo, identifying new and more efficient ways to maintain and develop the product offering ensuring the business USP’s are maintained in the most efficient way. 
• Drive consistently high performance across a diverse team by:
  • Continuing to develop the content leadership team through structured development plans, coaching, and mentoring.
  • Leading by example, role-modelling what high performance looks like by challenging the status quo and continually raising the bar.
  • Supporting strong employee engagement throughout the team by engaging with company-wide initiatives and working with team leaders on Content specific actions.

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

 

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

 

You will also need the following essentials:

• A track record of successful operational management in a complex B2B or B2B2C environment, preferably in a subscription business.
• Demonstrable experience of developing and growing a diverse team.
• Experience in data integration and collection system design working with Agile development teams.
• Excellent presentation skills and clear communicator, comfortable presenting at senior, external and all-company level
• Strong commercial awareness and experience of defining and delivering new content and data to meet evolving client needs.
• Experience delivering significant process improvements and developing a continuous improvement mindset in the team.
• Experience of working in a matrix environment with the ability to influence and initiate change.
• Solid understanding of JIRA to manage projects and development backlogs.

You are a strategic thinker who thrives on achieving goals and developing others. You work well collaboratively and effectively utilise your strong verbal communication skills across all groups.

Find what you’re looking for

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.

 

What we’ll give you

When you join us, you’ll be able to utilise hybrid working, and receive benefits that include a performance-related bonus, pension, life assurance, additional holiday purchase, healthcash plan, subsidised gym memberships, cycle to work scheme, discount vouchers and access to wellbeing resources.

 

Bring what makes you unique

We value diversity and embrace the unique experiences, knowledge, and perspectives that drive innovation and creativity throughout Wilmington plc. Our goal is to build a positive culture that showcases individuality and supports everyone, including those with disabilities. We shortlist all applicants who meet our essential role criteria, in addition we guarantee an interview for all disabled applicants who meet the essential role criteria.  If you would like to be considered for this scheme, you require an alternative method of applying, or require any reasonable adjustments please contact us: opportunities@wilmingtonplc.com

 

We make information accessible and help insurers, reinsurers, and brokers to make the right decisions in employee benefits markets around the world. Our data colleagues are trusted partners who act with integrity to empower insurance-related decisions with worldwide information. Join us, and you’ll immerse yourself in a business full of ideas. We'll provide a space for growth, ideas and opportunities to ensure you make a tangible impact in our sector. Find what you’re looking for at Axco. Apply now.

 

 

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

 

*Please note that this role may remain advertised until an offer of employment has been made.

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