Operations Assistant

 

Job Role: Operations Assistant

Location: Hybrid/Charlotte, North Carolina 

Salary: $40,000 - $50,000

 

Why we want you

You are an experienced administrator who is passionate about providing exceptional supported to business operations teams.  

 

You are an expert in all Microsoft Office applications and you have fantastic organisational skills combined with outstanding attention to detail.

 

You're looking for a role in which you are the linchpin between our business operations and our customers.

 

About us 

Foundation Research Association (FRA) are part of Wilmington's Training & Education Division and is the preferred  resource  for  professionals  seeking  cutting-edge information on the next wave of business opportunities in the areas of finance, law enforcement, government, legal and compliance.  FRA produces more than 20 conferences annually, focused  on  sophisticated  topics  and  ample  networking opportunities  for  thousands  of  executives  from  mid-  to  senior-level  and  C-suite. We’re proud to be part of Wilmington PLC’s intelligence division, so if you're seeking a work environment that promotes creativity, progression and collaboration, then this is the company for you.

If you are passionate about ensuring smooth operations and adept at providing top-notch administrative support, this is the role for you.

 

We are seeking a highly organised individual to join our team as an Operations and Administrative Support Specialist. This is a fantastic opportunity to contribute to our company's efficient and effective operations.

 

Key Responsibilities:

1. Responding promptly and professionally to customer service inquiries, ensuring that their needs are met with the highest level of satisfaction.
2. Coordinating and managing the fulfillment of resources and events, which includes organizing, ordering, and tracking to ensure timely and successful delivery.
3. Providing fundamental IT support, primarily in the setup and troubleshooting of laptops and related hardware.
4. Overseeing vendor management, which involves sourcing new vendors, and cultivating and maintaining relationships with existing ones.
5. Managing the company's credit cards, including tracking and ensuring the safe retrieval when necessary.
6. Supervising company travel arrangements, such as booking flights and accommodations, and handling expense reporting.

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

 

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

 

You will also need;

 

Essential

 

• Experience working in operations and administrative support 

• Advanced proficiency in the use of Microsoft Office applications

• Strong written and verbal communication skills.

• A desire to help others and be a team player.

• Excellent organisational skills, the ability to multitask, and a proactive approach to problem-solving.

• Ability to manage and prioritise tasks in a fast-paced environment while maintaining high levels of efficiency and accuracy.

If you are a dedicated professional ready to support our team in carrying out a variety of important operational and administrative tasks, we would love to hear from you. Apply today and let's explore how your skills and expertise can make a difference in our organisation.

You love supporting others which you do through your empathetic and collaborative approach. You are social and a strong relationship builder. You are a natural planner with amazing attention to details and problem-solving abilities that are second to none.

Find what you’re looking for

We are ambitious and inclusive, filled with integrity and curiosity.  We are Wilmington PLC. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.

 

What we’ll give you

When you join us, you’ll be able to utilise hybrid working, and receive benefits that include a generous number of vacation days, 401K Pension and, Medical, Dental and Life Cover (if you work over 30 hours per week).

 

Bring what makes you unique

We value diversity and embrace the unique experiences, knowledge, and perspectives that drive innovation and creativity throughout Wilmington PLC. Our goal is to build a positive culture that showcases individuality and supports everyone, including those with disabilities. We shortlist all applicants who meet our essential role criteria, in addition we guarantee an interview for all disabled applicants who meet the essential role criteria.  If you would like to be considered for this scheme, you require an alternative method of applying, or require any reasonable adjustments please contact us:  opportunities@wilmingtonplc.com

 

We hold more than 50 annual conferences that provide cutting-edge information and bring people together at some of the most well-respected events in the finance, law enforcement, government, and compliance space. Join us and make tangible impact in our sector as you immerse yourself in a business that is passionate about creativity, progression and collaboration. Find what you’re looking for at FRA. Apply now.

 

 

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

 

*Please note that this role may remain advertised until an offer of employment has been made.

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