• Outbound Sales

    Job Locations US-NC-Charlotte
    Posted Date 2 weeks ago(25/11/2018 9:17 AM)
    # of Openings
    Wilmington FRA
  • Company Outline

    FRA Logo


    Job Role: Outbound Sales

    Location: Charlotte, North Carolina

    This role is available for local candidates already authorised to work in the role’s country only.


    Closing Date:  *31st December 2018


    Foundation Research Associates (FRA) is the  preferred  resource  for  professionals  seeking  cutting-edge information on the next wave of business opportunities in the areas of finance, law enforcement, government, legal and compliance.  FRA produces more than 20 conferences annually, focused  on  sophisticated  topics  and  ample  networking opportunities  for  thousands  of  executives  from  mid-  to  senior-level  and  C-suite.  Our team of subject matter experts is often first to market with emerging topics and we pride ourselves on consistently delivering on top-quality operations and logistics to produce a seamless event.


    Founded in 2001 as Financial Research Associates, the company is headquartered in Charlotte, North Carolina, and has expanded its financial roots to serve a multitude of industries under the name Foundation Research Associates – including but not limited to finance, law enforcement, government, legal and compliance. FRA operates alongside its counterpart, RISE, which serves the healthcare community in a similar capacity.


    FRA is part of Wilmington plc Healthcare Division. 


    Why do we want you?

    We want you because you're and experienced telephone sales representative who is looking for an outbound telephone sales job in a highly progressive, innovative company. 

    Main Purpose of Role

    So, what will you be doing..?

    As an experienced, self motivated, outbound telephone sales representative you will help us to communicate/sell directly to potential customers, promoting the Wilmington FRA events and conferences.


    You will be someone who will naturally utilize best practice sales techniques to convey our value proposition around live events/conferences and you'll be a person who has a genuine love for closing the sale. 


    You're outreach is via telephone conversations and personal emails complete with pertinent content and selling messages.  You’ll have ownership of specific conferences/events with the responsibility for delivering the established number of delegates or quota per conference.


    Day to day you will be;

    • Responding to leads generated through our Marketing efforts - The marketing team creates hot leads then passes to you via a link between Marketo and SFDC for you to follow-up and close
    • Building a network of social connections for reach into the targeted audience
    • Developing corporate partnerships that deliver multiple delegates from one corporate entity. Acting as primary contact for all delegate partnerships and monitoring traction/engagement
    • Identifying top corporate influencers as acquisition targets and directly connecting with them via social media, phone, email, etc. (cold calling)
    • Managing Sales Pipeline – Tracking all leads and contacts in Saleforce.com for pipeline visibility and coordination within the overall sales function
    • Owning the Customer - Fielding customer service questions from potential attendees and ensuring that all conference information reaches the targeted audience
    • Providing Internal Market Feedback – We rely on BDR’s to understand the pulse of the audience and share that information with the entire team so we can react appropriately.

    Skills and Experience Required

    We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...


    • We know it’s not a skill, but the successful candidate must have permission to work in the US by the start of their employment
    • A bachelors degree or equivalent
    • Excellent communication kkills both verbal and written
    • Good telephone skills with experience of outbound telephone selling and closing
    • Classic sales skills and knowledge/utilization of best practice for tele-sales
    • B2B inside sales person with experience building relationships at a corporate level to ensure multiple delegate sales via one decision-making contact
    • Comfortable talking with high-level executives
    • Persistent not intimidating sales style
    • Persuasive communicator, verbally and in writing
    • B2B social media saavy
    • Task manager with organizational skills to prioritize and multi-task
    • Commercially astute, discreet and reliable personality
    • High energy personality with a competitive spirit
    • Proficient in Salesforce.com (contact management, activity tracking, etc.)


    You need to be the kind of person who…


    • Is passionate about sales
    • Self-starter with a results orientation
    • Loves to learn – both knowledge and skills
    • Is a creative question-asker and a solution-finder
    • Is able to work in a fast paced, fun and progressive environment
    • Enjoys a challenge – we work hard, and it can be a steep learning curve


    Before you go...
    Thanks for reading our job advert. We’ve tried to bring to life what it’s like working as part of Wilmington Plc but we do so much that it’s tough to distil into a single page. We also recognise that sometimes people can be put off applying for a job unless they think they match every requirement. Don’t let that hold you back. If you are excited about the role and think you can do much of what we have described but aren’t sure if you are quite who we’re looking for… give it a try. Nothing ventured nothing gained!


    Come join us!

    At Wilmington Plc, we know how hard our employees work and the contributions they make to our business. As such we offer attractive salary packages that include some fantastic benefits such as performance related bonus, Healthcare, Dental, Life Insurance and 401K.  This is a full time role in a relaxed, casual work environment with a fantastic team.  This is a base plus commission position.



    We offer variety, development and an opportunity to be part of a committed group of colleagues. We operate an open environment where you’ll be encouraged to make an impact. At Wilmington, our collaborative approach means your great ideas will be welcomed and your great work recognised. 


    We are focused on ensuring that Wilmington remains a great place to work. We value our people and we continue to invest in their career development. We encourage learning, and career opportunities are possible across all Wilmington companies

    “We are committed to equality, equality of opportunity and valuing diversity”





    The Legal bit 

    The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.


    *Please note that this role may remain advertised until an offer of employment has been made.



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