• Account Manager

    Job Locations UK-London
    Posted Date 3 months ago(21/11/2018 10:28 AM)
    # of Openings
    Central Law Training
  • Company Outline

    CLT Logo Nov2018

    Job Role: Account Manager

    Location: London

    This role is available for local candidates already authorised to work in the role’s country only.


    Central Law Training is a leading provider of post-qualification training for the legal profession. 


    The business is a key part of the Professional Division of Wilmington plc, which provides information, education and networking enabling clients to improve their businesses.  


    Why do we want you .....?

    We want you because you have a high level of personal motivation, an excellent telephone manner and experience in B2B selling ideally within a training events business or very similar.

    Main Purpose of Role

    So, what will you be doing…?
    On a day to day basis you will be selling on-site training to businesses who are looking to upskill their teams with legal training and development. 


    You will be making outbound calls to speak to decision makers in law firms, corporates and local government to discuss their training needs in order for us to design and deliver bespoke training programmes at their premises and at a time that suits them.


    Central Law Training is a membership organisation so we need you to be someone who is strong and passionate about developing rapport with clients and delivering excellent customer service.


    You also need to be driven and motivated to seek new ways to win business from new and existing clients so experience of lead generation and conversion is also a prerequisite.


    Other areas of responsibility are;


    • Writing and sending out engaging and accurate sales proposals
    • Handling a variety of enquiries from existing and prospective clients
    • Building strong customer relationships
    • Undertaking basic training needs analysis and matching the client’s needs
    • Working closely with the Business Development Managers to maximise sales
    • Liase with trainers to brief on client’s requirements, confirm dates and ensure training is delivered to exceed expectations
    • Working as part of the sales team to achieve all sales targets
    • Using the sales systems to make necessary administration and customer notes

    Skills and Experience Required

    We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

    • We know its not a skill, but we need you to have the right to work or ability to obtain the right to work in the UK
    • Experience in a similar role involving B2B telesales ideally selling training products and events
    • Experience of writing training proposals - desirable
    • Commercial awareness, preferably some knowledge of the legal sector

    You need to be the kind of person who…

    • Is passionate about learning & development and training
    • Loves to learn – both knowledge and skills
    • Is a creative question-asker and a solution-finder
    • Is able to work in a fast paced, fun and progressive environment
    • Enjoys a challenge – we work hard, and it can be a steep learning curve
    • Has a professional personal brand and an excellent telephone manner


    Before you go...
    Thanks for reading our job advert. We’ve tried to bring to life what it’s like working as part of Wilmington Plc but we do so much that it’s tough to distil into a single page. We also recognise that sometimes people can be put off applying for a job unless they think they match every requirement. Don’t let that hold you back. If you are excited about the role and think you can do much of what we have described but aren’t sure if you are quite who we’re looking for… give it a try. Nothing ventured nothing gained!


    Come join us!

    At Wilmington Plc, we know how hard our employees work and the contributions they make to our business. As such we offer attractive salary packages that include some fantastic benefits such as performance related bonus, contributory pension scheme with life assurance, at least 23 days' annual holiday but also flexible benefits that allows you to tailor your choices i.e. purchase additional holiday days, discount vouchers, heavily subsidised gym membership, cycle to work schemes and dining cards.


    We offer variety, development and an opportunity to be part of a committed group of colleagues. We operate an open environment where you’ll be encouraged to make an impact. At Wilmington, our collaborative approach means your great ideas will be welcomed and your great work recognised. 


    We are focused on ensuring that Wilmington remains a great place to work. We value our people and we continue to invest in their career development. We encourage learning, and career opportunities are possible across all Wilmington companies

    “We are committed to equality, equality of opportunity and valuing diversity”





    The Legal bit 

    The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.


    *Please note that this role may remain advertised until an offer of employment has been made.


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