• Account Director - Pharma Key Accounts

    Job Locations UK
    Posted Date 3 months ago(26/7/2018 6:07 AM)
    # of Openings
    Wilmington Healthcare
  • Company Outline




    Wilmington Healthcare is an unrivalled, single healthcare data, education and information resource with outstanding analytics capabilities. We provide our clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS which results in effective and actionable insights.

    Wilmington Healthcare comprises Binley’s, HSJ, Interactive Medica, NHiS, OnMedica and Wellards.


    Wilmington Healthcare’s business solutions apply an evidence-based approach to help clients understand the healthcare environment, optimise product and portfolios, transform and implement their evolving commercial models, and provide an objective assessment of the value they deliver to UK providers and payers.                 

    Main Purpose of Role

    The primary purpose of this role is to manage a specific group of key Pharmaceutical companies, with responsibility for developing relationships across the account to identify new business opportunities, and increase engagement with current services:

    • Engagement Services – CRM and data solutions, Multichannel Marketing services
    • Education and Collaboration Services – online education, Events and webinars
    • Analytics & Insights Services – intelligence tools, & bespoke analytics
    • Planning, Resourcing and Optimisation Services – Therapy Hubs, Research, Medicines Management
    • NHS Collaboration – Consulting projects including Commissioning Excellence, Service Redesign, Disease Insight Reports, Network Meetings, Quantis Portfolio

    Your objectives include:

    • Expanding the reach of the above services throughout each allocated client.  This involves working with multiple stakeholders including: Marketing, Brand/Product teams, Medical, Market access, commercial and sales managers and Learning and Development teams.
    • Identifying client’s needs, and ensure alignment of each services to the client’s sales and marketing activities throughout the life cycle.
    • Developing strategy for expanding scope of existing contracts and identifying new business opportunities.
    • Positioning WHC Healthcare as a leading healthcare insights company
    • Developing a full understanding of the product portfolio in order to successfully meet clients’ needs,
    • Commercial responsibility for maximising penetration of each account and increasing revenues
    • Achieving sales targets and activity key performance indicators (KPI’s) as set by the Sales Director
    • Take ownership of quarterly and annual business plans with responsibility for accurate business forecasting.
    • Working closely with the client services, project management teams and other internal stakeholders to plan and manage projects from inception to closure.   
    • Understanding the key clients’ priorities to effectively communicate their business needs internally within WHC and translate to fit the solutions WHC can deliver
    • Being regarded as a recognised and valued partner by the client

    Skills and Experience Required


    • Educated to Degree level or equivalent standard 


    • Proven track record of winning and developing major key accounts, within the pharma/healthcare sector or agency environment.
    • Demonstrable experience of successfully employing a consultative selling approach
    • Excellent written and verbal communication
    • The ability to influence outcomes
    • Presenting at senior level
    • Strong relationship building
    • Vision and Direction
    • Proven ability to work as part of a team
    • Ability to network at all levels – internally and externally



    • Knowledge of the life sciences industry and their sales and marketing techniques, requirements and budgeting and planning cycles
    • Knowledge of the UK health care structure and impact of current changes on the healthcare industry.

     Other requirement:


    • You should hold a current UK driving licence
    • You will be flexible and able to travel to your client’s premises if required

    We are focused on ensuring that Wilmington remains a great place to work. We value our people and we continue to invest in their career development. We encourage learning, and career opportunities are possible across all Wilmington companies

    We are committed to equality, equality of opportunity and valuing diversity





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