• Client Services Co-ordinator

    Job Locations UK-London
    Posted Date 2 months ago(13/4/2018 12:00 PM)
    Division
    Professional
    # of Openings
    1
    Brand
    Bond Solon
  • Company Outline

     

    Bond Solon logo -final

    Bond Solon specialises in providing legal training for non-lawyers whose role requires them to interact with the law.  Bond Solon’s name is synonymous with witness preparation (see http://www.bondsolon.com/roman-abramovich-wins-court-battle.aspx), but they also provide niche products to a number of other core sectors:

    • Investigations
    • Expert Witness
    • Health & Social Care
    • Emergency Planning

    Bond Solon is part of the Wilmington PLC Professional Division, is a leading legal training and information company based in the UK. Over the last 20 years, Bond Solon have designed and delivered a range of award winning training courses and qualifications targeted specifically at non-lawyers who are involved in the legal system in the UK and worldwide.

    Main Purpose of Role

    • To assist in the administration of the Company's training events 
    • To maintain the quality of Bond Solon's service to clients 
    • To develop and maintain professional working relationships with clients, trainers and internal teams
    • Liaising with clients to determine details of in-house training 
    • Liaising with trainers to ensure they have the correct documentation and venue details
    • Liaising with internal venue teams to finalise delegate numbers, room requirements etc. 
    • Liaising with accreditation bodies overseeing the company’s qualifications 
    • Ordering course materials and confirm delivery by deadline date
    • Dealing with queries from clients and internal teams 
    • Collating and scanning feedback forms within deadlines
    • Provide cover for other staff members when necessary

    Skills and Experience Required

     

    • Excellent communication and customer service skills  
    • High level of accuracy and attention to detail
    • Good team player 
    • Minimum of two year's experience in an administrative position 
    • High level of computer literacy 
    • Experience within a training or events company is desirable 
    • Essential advanced English written and oral skills 

     

    We are focused on ensuring that Wilmington remains a great place to work. We value our people and we continue to invest in their career development. We encourage learning, and career opportunities are possible across all Wilmington companies


    “We are committed to equality, equality of opportunity and valuing diversity”

     

     

    Wilmington

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