• Research Assistant

    Job Locations UK-Basildon
    Posted Date 1 month ago(16/3/2018 11:25 AM)
    Division
    Professional
    # of Openings
    4
    Brand
    Wilmington Healthcare
  • Company Outline

       

    whcare                                                                                                       

     

    Wilmington Healthcare is an unrivalled, single healthcare data, education and information resource with outstanding analytics capabilities. We provide our clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS which results in effective and actionable insights.

    Wilmington Healthcare comprises Wellards, Binley’s NHiS and HSJ.

                     

    Main Purpose of Role

    The research and data collection assistant role is available on a six month fixed term contract. 

     

    The main purpose of this role:

    -To undertake telephone, desk and web research and capture results into the Binleys Core Data in order to continually update, enhance and improve Binleys Core Products in line with the product schedule.

    -Driven by CRM validation requests, undertake telephone, desk and web research and capture results, to continually update, enhance and improve Binleys Data. Log and report findings through the CRM UI.

     

    This is not an exhaustive list of duties and the research and data collection assistant may be required to carry out other roles, commensurate to their ability.

     

    All roles should maintain a quality of no more than a 2% error rate and meet 100% of KPI’s in all products.

     

    KPI’s will differ between products.

    Skills and Experience Required

     

    • Proven experience of outbound cold calling is essential, coupled with the handling of data held on a database
    •  5 GCSEs A-C grades to include Maths and English or equivalent
    • Good verbal communication and inter-personal skills with the ability to build effective working relationships.
    • Excellent telephone manner
    • Ability to meet deadlines
    • Proven organisational skills
    • Good written communication skills
    • Eye for detail
    • Ability to retain a calm,professional manner and image when under pressure
    • Hard working and resilient
    • Results orientated

     

    We are focused on ensuring that Wilmington remains a great place to work. We value our people and we continue to invest in their career development. We encourage learning, and career opportunities are possible across all Wilmington companies


    “We are committed to equality, equality of opportunity and valuing diversity”

     

     

    Wilmington

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