Marketing & Communications Assistant

UK-Sutton Coldfield
1 week ago(10/1/2018 6:34 AM)
Division
Risk & Compliance
# of Openings
1
Brand
CLT International

Company Outline

CLT-INTERNATIONAL---MASTER_risk_comp1

CLT International (www.cltint.com) prides itself in designing and delivering best-in-class professional training for those engaged in inter-generational wealth management.  The programmes we create are delivered for and in partnership with the Society of Trust and Estate Practitioners (STEP).  We have been doing this for 15 years on a global basis and we are expanding the team.  The training we create is accredited and certificated and is delivered in over 50 countries.  CLTI is a U.K. based organisation and part of Wilmington plc's Risk & Compliance Division. (www.wilmingtonplc.com).

Main Purpose of Role

To act in a wide-ranging professional support role, with the Marketing & Communications Manager (MCM), to the Senior Managers (SM) and Managing Director (MD) ensuring the effective marketing and communications of all STEP programmes and other courses and to contribute to the successful delivery of the overall business goals through the development and implementation of a marketing and communications strategy.

 

To maintain all operational aspects of CLT International’s marketing and communications and to contribute to the overall requirements of the business.

 

Responsibilities:

·         Marketing Operations

o   To support the development of all professional qualifications and training initiatives by conducting market/industry research.

o   To create, implement and coordinate marketing activity including the creation and distribution of soft and hardcopy mailings.

o   To support the development and delivery of all marketing events including both UK and International open evenings and programme related briefing sessions.

o   To maintain and develop all digital assets including internal and external websites, and social media channels.

o   To measure, analyse and calculate the success of marketing activity using tools such as Microsoft Excel and Google Analytics.

 

·         Data Maintenance and reporting

o   To enter relevant data into the organisations CRM (Salesforce) and other related systems.

o   To assist with the auditing of the organisation’s data (where necessary) to ensure accuracy and compliance.

o   To support the data collection process by reviewing data entry (both digital and hardcopy).

o   To export, analyse and distribute data where necessary, in both Microsoft Excel and Word.

 

·         Service Support

o   To liaise with external stakeholders with regards to marketing planning methods, distribution and brand consistency.

o   To support the business to business marketing strategy as directed by the MCM.

o   To contribute to the continuous development of the customer experience by obtaining feedback, producing case studies and generally supporting the overall needs of such customers.  

 

·         Project/Ad hoc Support

o   Supporting the MCM together with the CDM and MD/Senior Managers in the development of new business ventures, policies and procedures.

o   Coordinate/administer internal and external meetings, including the preparation of presentations, documentation or reports.

Skills and Experience Required

  • Educated to GCSE/A level.
  • Excellent interpersonal, written and verbal communication skills.
  • Confident manner with the ability to communicate at all levels both verbally and in writing.
  • High degree of accuracy and attention to detail.
  • Excellent IT skills, including intermediate level Word, Microsoft Mail, Excel and PowerPoint.
  • Strong numerical skills.
  • Excellent Customer Service.
  • Minimum 1 years’ experience in an administrative position.
  • Ability to maintain focus and work well under pressure.
  • Well organised with the ability to multi-task and adhere to deadlines.

 

We are focused on ensuring that Wilmington remains a great place to work. We value our people and we continue to invest in their career development. We encourage learning, and career opportunities are possible across all Wilmington companies


“We are committed to equality, equality of opportunity and valuing diversity”

 

Wilmington

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