International Compliance Training, ICT, is the leading training provider delivering training and education that leads up to the award of qualifications by the International Compliance Association, ICA. These qualifications, awarded in association with Alliance Manchester Business School, part of the University of Manchester, are studied globally by individuals and are often bought by companies who want to train their own staff.
The Senior In-house Manager has overarching responsibility for the smooth and efficient implementation of all operational areas of contracts for in-house training. Liaising with the teams working on public programmes, the Senior In-house Manager must ensure that the deliverables promised to the clients by the Sales Team are executed to the highest professional standards, ensuring customer centricity and the highest quality standards throughout.
Whether the contract for in-house training is online learning, face to face or a combination of both, domestic and overseas, the Senior In-house Manager is central to the smooth and efficient execution, all the way through from first contact to assessment and end of course evaluation.
The Senior In-house Manager is to direct the activities of the team of 3 In-house Managers on a day to day basis.
The Senior In-house Manager is responsible for excellence in all aspects of client contracts: